Common Questions

FIFTY 50 Pharmacy Diabetic Supplies Common Questions

Our shopping cart enables us to offer discounts, special offers and access to our diabetic community. In order to take advantage of these features we require everyone register to shop at FIFTY 50 Pharmacy.

To register, click on the Account Login link located by the search box on any page. On the Account Login Page click on Create New Account Link. You will then be prompted to provide all necessary information needed to open your account. Please note, all fields in BOLD are required to open an account.

Changing Account Info & Lost Passwords/Usernames.

Once your are logged in, you can change your shipping or billing information at anytime by clicking the Edit My Account link located at the top of every page.

If you’ve forgotten your password, you can request your password be emailed to you by entering your user name and clicking on the Please Email Me My Password link on the Account Login page. If you have forgotten your user name contact Customer Service.

How to search for a product

Our search system allows you to search by:

  • Brand
  • Part Number
  • Keyword

Type what your after in the search box and click “Go”. Successful results return product matches that can be clicked for greater detail.

How To Add or Remove Product To Your Cart

From every category page each product has an option to Add One To Basket or Buy One Now. By clicking Add One To Basket your basket displays the added product and you are returned to the previous page. By clicking Buy One Now, the product will be added to your cart and you will be taken to the Customer Information Verification page to begin the checkout process.

To remove a product from your basket, click the View Basket link located at the top of each page. Your basket will be displayed and you will see a button to “Remove” the item and a box to increase the items’ quantity. NOTE: If you do not see a View Basket link, you have not added any items to your cart.

How To Checkout

When you have added all of the items you are interested in purchasing click the Check Out Now link located near the search box at the top of every page. If you have added a product to your cart that possibly could be covered by insurance or medicare, you will be prompted with a choice to File with Insurance and Medicare or I want to pay for these items without insurance. Choose the appropriate link and proceed.

If you have chosen the “I want to pay for these items without insurance.” option the cart will take you to the Check Out page which will display your basket and allow you to enter a coupon if you have one.

If you have chosen the “File with Insurance and Medicare” option you will prompted to complete the appropriate insurance forms. Once these forms have been submitted, you will receive an email approving or declining your insurance. Those items marked for insurance will not be shipped until insurance is approved and usually takes 72 hours. If your insurance is approved, future shopping will only prompt you to pick the appropriate link as we will have your insurance information on file.

Filing Insurance Information

Our direct billing service might save you from ever having to deal with your insurance company again. Just complete the information form by logging into your account or creating a new account and click on the Insurance Form link located on Policies & Ins page, and we’ll file your claim for you within 72 hours of order processing. You’ll never have to save receipts, or file claims again. And, because we file your claims electronically, chances are you will be reimbursed for your purchases faster than if you did the work yourself!

Completion of this form will give us the information we need to work with your insurance carrier. If your supplies go through a prescription drug card, we’re just like your local pharmacy – charging only your copayment for covered purchases.

JDRF and FIFTY 50 Funding Diabetes Cure
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